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Abstract:Is Cabana Capitals reliable? Read real user reviews, complaints from India, contact availability, and the truth behind its Pune office and support promises.
Most user reviews of Cabana Capitals are negative, with common complaints focused on withdrawal issues, account restrictions, and unresponsive customer support. Many users, especially in India, reported that even after completing KYC and meeting bonus conditions, their withdrawal requests remained pending for weeks or months. Some claimed that after making profits, their trades were flagged as “toxic” and entire account histories were deleted.
A smaller number of users, mainly from outside South Asia, described the platform as functional and support as relatively responsive. However, these positive experiences are rare and overshadowed by reports of bonus traps, lack of transparency, and local agent misconduct. There is also no verified office presence in India, despite claims of a Pune location.
Overall, Cabana Capitals is widely seen as a high-risk broker, particularly for users in regions with limited protection against offshore scams.
Pros | Cons |
---|---|
MT4 trading platform supported | High volume of complaints about blocked or delayed withdrawals |
Some users report quick platform access and helpful support | Accusations of arbitrary account closures and trade history deletions |
Accepts clients from multiple countries, including India | No confirmed physical office in India despite claims |
Simple account setup process | Allegations of fraud involving local agents and bonus abuse |
Cabana Capitals claims to offer customer service via email and phone, listing the following contact details:
Office No. 212, Ground Floor, Block A,
The Junction Business Hub,
Calebasses Branch Rd, Calebasses
Despite these listings, many users report being unable to reach the support team effectively, particularly when facing urgent issues like frozen withdrawals or closed accounts. Several reviews describe emails going unanswered or receiving generic responses that failed to resolve the problem. There are also concerns about the lack of a verified physical presence in claimed markets such as India, as no Pune office has been confirmed.
While the head office is officially located in Calebasses, Mauritius, user experiences suggest that response times and resolution effectiveness vary widely. This inconsistency raises doubts about the brokers commitment to customer care—especially for high-stakes issues like fund access and dispute escalation.
1. Is Cabana Capitals a regulated broker?
No. The company is registered in Saint Vincent and the Grenadines, a jurisdiction with no investor protection or regulatory oversight.
2. Can I trust Cabana Capitals if I'm based in India?
Caution is strongly advised. Most negative reviews come from Indian users who faced unresolved withdrawal issues.
3. Does Cabana Capitals have a real office in Pune, India?
There is no officially verified address in Pune. The office may be virtual or entirely unlisted.
4. How can I contact Cabana Capitals support?
The only listed method is via email at support@cabanacapitals.com. No verified phone line or live chat is available.
5. What are the risks of using bonus promotions?
Users report that bonus funds often come with undisclosed conditions. Withdrawals may be blocked unless specific volume requirements are met, even if these are not clearly stated.
6. Has Cabana Capitals ever deleted user trading history?
Yes. At least one case was reported where the broker erased a users account history after labeling trades “toxic.”
7. Can I recover funds if Cabana blocks my withdrawal?
Unfortunately, without top-tier regulation, your recovery options are limited. Legal action or payment chargebacks may be your only options.
8. Has Cabana Capitals changed its brand or identity?
Yes. In early 2025, reports suggest the broker rebranded under the name Aurum Markets, possibly to distance itself from previous complaints.
Disclaimer:
The views in this article only represent the author's personal views, and do not constitute investment advice on this platform. This platform does not guarantee the accuracy, completeness and timeliness of the information in the article, and will not be liable for any loss caused by the use of or reliance on the information in the article.